Anyone above the age of 18 can open an account, use, purchase, or engage in transactions on this Website. A person who is legally incapable of entering into contracts, as defined by the Indian Contract Act, 1872, is unable to use or conduct transactions on this Website. Those who want to visit this Website from outside India are responsible for ensuring compliance with applicable local laws, to the extent they apply. By accepting the terms and conditions, you acknowledge and accept that you meet the eligibility standards outlined above, as well as that you accept and agree to follow Indian laws.

 

Payments & Pricing

The prices listed on our Prince Diamond Jewellers website are subject to change without notice. Please keep in mind that you will be charged the product's advertised price on the day you purchase it. For orders transported within India, we only accept Indian rupees (INR). The prices shown already include the appropriate CGST/SGST/IGST. We value your privacy and try to provide a secure and transparent payment experience through our website's gateway. If you are using an overseas credit/debit card for checkout, please keep in mind the following:

 

Currency Conversion: The transaction amount will be displayed in Indian Rupees (INR) before you finalize the payment. To complete the transaction, convert the indicated INR amount to your local currency in accordance with your card's regulations. Please be advised that your credit card issuer may impose currency translation fees, which will appear on your bill in addition to the product charges listed on our website.

 

Identity Verification: For certain transactions, we may require a copy of a government-issued photo ID from your country of residency. Acceptable forms of identification include a passport with a visa copy, a driver's license, an employment card, or any other government-issued ID evidence. This additional step is required to safeguard the security of your transaction and protect against potential fraudulent activity. We will always handle your personal information with care and in accordance with applicable data protection legislation. Please see our Privacy Policy for more information on how we collect, handle, and secure your personal information.

 

Registration:

To provide a seamless and personalized experience, please review the following policy governing user registration and membership on the Prince Diamond Jewellers website:

 

User Registration: Before completing any transactions on the website, users must register and become members of Prince Diamond Jewellers. The registration process is required for account creation and access to a variety of features and perks.

 

Personal Information and KYC: During the registration process, users will be asked to provide the required Personal Information and KYC papers, as outlined in our Privacy Policy. This includes first and last names, email addresses, and phone numbers. The information you give will be used for registration purposes, future transaction communication, and any other relevant information Prince Diamond Jewellers may desire to share with consumers.

 

Registration is a one-time step that ensures users' convenience in further interactions with our website. After registering, users may simply log in or sign in with their current account credentials for future visits.

 

Privacy & Data Protection: We prioritize the security and confidentiality of user data. Personal information collected during registration is handled in accordance with our Privacy Policy, which describes how we collect, utilize, keep, and safeguard user data. We advise users to read the Privacy Policy for more information on data processing procedures and their rights regarding personal information. By joining and becoming a member, you recognise and agree to the terms and conditions mentioned in our website's User Agreement and Privacy Policy. If you have any concerns or need help with the registration process or membership advantages, please contact our customer service staff, who will gladly assist you.

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Other Necessary Policies to Read:
Shipping Policy: Our shipping process ensures free delivery across India within 7 days, using a trusted courier partner. To ensure smooth delivery, customers must provide recipient details and valid identification. Only the recipient's home or place of employment, or Prince Diamond Jewellers Preet Vihar showroom, may receive deliveries of orders. Delivery is not offered to public locations. Customers can modify shipping addresses before shipment. Upon receiving orders, it's advised to check for any discrepancies or damages and report them within 72 hours. Missing or damaged items should be reported promptly to our customer support team for resolution. We also offer free personalized gifting services with custom messages and gift wrapping options.
 

Return & Exchange Policy: Prince Diamond Jewellers offers a flexible exchange policy to accommodate changes in customers' preferences. Within 14 days of purchase, customers can exchange gold, diamond, or precious stone jewellery bought online. The exchanged item must be in its original condition with packaging, invoice, and certificates. The exchange value will be adjusted based on the chosen new product, and any price difference is the customer's responsibility. Special offer products are not eligible for exchange. Original documentation and gifts must be returned with the item. Customers are responsible for taxes and fees. The business reserves the right to review and modify exchange terms. For further assistance, contact our customer support team.

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Cancellation Policy: At Prince Diamond Jewellers Pvt. Ltd., customer satisfaction is paramount, but sometimes cancellations are necessary. Our cancellation policy covers various scenarios including limited inventory, pricing errors, defective products, incomplete client information, or suspicious transactions. Customers can cancel orders before shipment, with a 2% pre-dispatch cancellation fee. Refunds are processed within 10 business days via the original payment method. Failed transactions are refunded within 72 hours. Please note that during promotions, the cancellation policy may vary. For further assistance, contact our customer service team via email.